Customer Center Management Software

A fleet asset and mobile-workforce management tool to organize and assemble all your customer data into one place, including billing and scheduling.

Call 1-855-EETRACK (338-7225) now for an all-in-one software solution that reduces the stress in your life!

Welcome to Customer Center! A good service business starts with two things; a customer or a job and a service request or work order that needs accomplished. Customer Center provides everything from the creation of your customer and billing information to the scheduling of a single event or automating the process for scheduling recurring events. All of this is made simpler with quick customer and job searches, getting you to the information you need easier than ever.

Keeping up with customers is made even simpler. Customer Center allows you the ability to add notes, import files such as contracts, purchase orders or pictures plus add detailed jobsite service parameters and instructions. Jobs can be printed to route sheets or be dispatched individually to mobile smart devices with audible turn by turn driving directions, all at the click of your mouse.

Customer Center allows you to centralize all your customer information and data in one place, making it easier for you and your team to stay organized. When your data is easy to find, you can spend less of your time on minor administrative tasks and more time servicing your customers needs and expanding your business.

Customer Center is a quick and easy way to simplify your processes and view customer data. Eliminate time-consuming searches through filing cabinets or multiple software programs. All of the information you need is stored and easily accessible within Eagle Eye.

Software Benefits at a Glance

For Management…

• Provides comprehensive automated system to process all activities leading to successful job completion and billing.
• All aspects of customer care can be instantly referenced and cross-referenced to assure maximum satisfaction
• Promotes efficiency and effectiveness to assure expert services at competitive rates

For Operators…

• Drivers receive clear and accurate daily instructions including job specific information and audible driving instructions
• Hours are used to maximum productivity
• Potential for miscommunications is minimized

For Customers…

• Assured of efficient optimized scheduling and routine business processes with minimum disruptions
• Billing is prompt and accurate, matching service proposal pricing.

Browse our Customer Center video tutorial, and learn more!

Universal Eagle Eye Tracking Software Advantages

Eagle Eye 2.0 is a web based, mobile friendly business enterprise system that integrates job and route scheduling, billing and numerous business reporting processes into a single operating platform.

• Dynamic customer and job management
• Drag and drop job scheduling and optimized route building
• Route dispatch to any smart device with job and driving instructions
• Eagle Eye’s integrated GPS fleet tracking, auto tracks routes and job productivity
• Monitor job performance efficiently and accurately
• Improve equipment utilization
• Process Gate-to-Gate™ payroll for improved efficiency
• Document delivery of services for your customers
• Provide service verification access portal to select customers
• Create customizable service proposals and flexible field service reports
• Improves intra company communication
• Empowers management for business growth
• Mobile friendly from anywhere in the world!

With Eagle Eye Customer Center, you now have the ability to monitor and control your business and fleet operations at the click of a button.

Contact Us today to learn more about Eagle Eye Tracking Software!

Power Sweeping:

Transform the way streets are cleaned with Eagle Eye Tracking. Our innovative system streamlines route planning, schedules, and maintenance, guaranteeing efficient and timely sweeping operations. Say goodbye to messy streets and hello to a cleaner, safer environment for your community!

Plumbing:

Looking for an easier way to manage your plumbing services? Look no further than Eagle Eye Tracking! Our real-time tracking system makes scheduling and responding to service calls seamless and hassle-free. Say goodbye to delays and missed appointments – try Eagle Eye Tracking today.

Snow Removal:

Looking for a reliable solution to conquer winter challenges? Eagle Eye Tracking has got you covered! Our advanced system offers top-notch route planning and monitoring, ensuring fast and efficient snow removal operations. Say goodbye to the stress and hassle of winter weather with our cutting-edge technology. Let us help you tackle winter with confidence and peace of mind.

Lawn Care/Landscaping:

Transform your lawn care and landscaping business with Eagle Eye Tracking. Our advanced solution simplifies crew and asset management, ensuring timely and efficient service delivery that exceeds customer expectations. With our technology, elevate your efficiency and customer satisfaction to new heights.

Municipal:

Discover the ultimate solution for managing municipal services with Eagle Eye Tracking! Our advanced system boasts powerful tracking and scheduling features to simplify operations for cities and municipalities.

Pest Control:

Upgrade your pest management to a whole new level of excellence with Eagle Eye Tracking. Our exceptional service delivery will leave you worry-free and your environment pest-free.

Commercial Towing:

 Achieve optimal towing operations with ease using Eagle Eye Tracking’s state-of-the-art real-time tracking and route optimization service.

Ready Mix Concrete:

Revolutionize your ready-mix concrete delivery with the powerful and dependable Eagle Eye Tracking system. Experience a new level of efficiency and reliability that will transform the way you do business.